Privacy Policy

WFP Privacy Policy

Wire Free Protection Ltd’s Online and Offline Policy to keep your data safe and secure.

When you visit the WFP website: https://www.w-fp.co.uk/, you may be asked to provide personal information such as your name, mailing address, email address, phone number, and other information. WFP Privacy Policy takes all necessary steps to ensure the privacy and security of this information.

At WFP, we know how important it is for you to understand exactly how any personal information we collect from you is used and we appreciate your trust in us to do that carefully and sensibly.

By visiting www.w-fp.co.uk or any associated pages on that website you are accepting and consenting to the practices described in this Privacy Policy.

If you wish to know more, please have a read through this privacy policy, which outlines the obligations & requirements of the users, the website and website owners. Any mention of “we,” “us,” “WFP” or “Wire Free Protection” refers to Wire Free Protection Ltd. When we say “you” we are referring to the person or entity who chooses to use this website.

How do we use your information?

We collect your personal information only as necessary to respond to your enquiries, to improve your user experience of our website, and to supply you with information about Wire Free Protection products and services that may be of interest to you. WFP will never sell, rent or give away any of your personal information to anyone – and that’s a promise.

What Personal Information do WFP Gather?

The information we gather from visitors to our website helps us personalise and continually improve your experience at www.w-fp.co.uk.

We use the information to communicate with you about offers, products and services, update our records and generally maintain your account with us, display content such as wish lists and customer reviews and products and/or services that might be of interest to you.

E-mail Communications

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your computer supports such capabilities. If you do not want to receive e-mails or other mail from us, please let us know. You can communicate with us using any of the methods shown at the end of this policy statement.

 

How we contact you, our wonderful customers

Users contacting this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until such time as it is no longer required or has no further use, as detailed in the EU GDPR. Every effort has been made to ensure a safe and secure form-to-email submission process but please note that we can never provide a 100% security guarantee!

We use any information submitted to provide you with further information about the products and services we offer or to assist you in answering any queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form-to-email process. Or whereby you, the consumer, have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.

 

Google Analytics

We will not (and will not allow any third party to) use the Google Analytics to track or collect personally identifiable information from visitors to our website, nor will we (or will we allow any third party to) associate any data gathered from our website) with any personally identifying information from any source as part of our use of Google Analytics. We will comply with all applicable laws relating to the collection of information from visitors to our website.

These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Google AdWords Conversion Tracking

Our policy regarding Google AdWords Conversion Tracking is identical to our policy regarding Google Analytics as stated above

Remarketing

Third-party vendors, including Google and Facebook, may show our ads on various sites on the internet. These same third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website. You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page at https://policies.google.com/technologies/ads.

Use of external links

Although we only look to include quality, safe and relevant external links, please note that we cannot guarantee or verify the contents of every externally linked website. (External links are clickable text/banner/image links to other websites, similar to; www.vitalhike.co.uk and BBC.) You should, therefore, note you click on external links at your own risk, and that if you submit personal information to any of those sites, your information is governed by their respective privacy policies.

Do Wire Free Protection share the information it receives?

An emphatic No. Information about clients and website visitors is an important part of our day to day business data and we do not, and will not, lease, rent or sell this data to others under any circumstances.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law. You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Notices and Revisions

If you have any concerns about our privacy then please contact us via one of the methods shown below, with an outline of your concerns. We will then contact you and try to resolve the issue to your satisfaction. The very nature of our business means that it is subject to constant change which means that our Privacy Policy may need to change accordingly. This statement will always reflect the most up to date version of our current policy.

You can contact us as follows:

By Post:
WFP Fire & Security
Unit 8 Oaklands Farm Estate
Goatsmoor Lane
Stock
Essex
CM4 9RS

By Telephone:
01277 622 932

By Email:
feedback@w-fp.co.uk

Data controller

The data controller responsible in respect of the information collected on our website, https://www.w-fp.co.uk/ is Tom Patel, you can contact him at our registered office, as above.

We collect and store information about our clients which includes contact and billing information. We use this information to contact our clients via email, telephone and the postal service.

The nature of WFP means that by necessity we collect and store information securely on behalf of our clients. This information includes, but is not limited to, address lists, survey information and usage statistics and billing information.

Wire Free Protection Limited is the sole owner of information collected on https://www.w-fp.co.uk/. Any information we collect will be subject to this privacy policy. We will not sell or rent information to third parties.

Where we are required to disclose information in order to comply with the law, law enforcement, assist legal process or obey court orders etc. we will do so in good faith. Information may be disclosed to the government, on request. It may also be seen by our auditors and professional advisors solely for their professional purposes and to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties. In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

 

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

This section describes what information they gather, how we use it and why we sometimes need to store these cookies.

Wire Free Protection uses software provided by Google Analytics, which uses cookies, to track visitor statistics. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information https://policies.google.com/privacy.

You can edit your web browsers’ security settings to block all cookies from our website and any other site you may visit.

Cookies can:

  • Help search engines remember that you want your search results in English
  • Help a website remember your preferences so that you don’t need to enter them every time
  • Help our website deliver a better service by showing you the content most relevant to you
  • Identify and resolve errors so that the site is improved for everybody
  • Analyse how well a website is performing

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:
  • Name: SomeCookie
  • Value: 1234a5b678c9
  • Domain: www.yourwebsite.co.uk
  • Expires: 13th September 2015
The cookie explained:
  • Name = The name of the cookie
  • Value = The piece of information that the cookie is created to store
  • Domain = The website where the cookie is used
  • Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser help for how to do this). Be aware that disabling cookies will affect the functionality of this site and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.


The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed or unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page it is affected by your preferences.


Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account etc. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

 

This document was last revised on 2nd May 2018 at 10:02 am