As an SSAIB accredited maintenance provider, you can rest assured that your security system will be serviced by a regulated company that complies with industry standards. Plus with a free 24-hour telephone support service, you will always have access to technical advice from one of our experts.
At WFP, we have a vested interest in our customers’ security. Our experts understand you’ve worked hard to build your business and want to protect it to the best of your ability. A maintenance contract is just as important as a successful, thorough installation to ensure the longevity of the system, and also to ensure it doesn’t let you down at the most crucial moment.
Basic: For simple compliance with industry standards, you’ll get statutory maintenance carried out over the minimum number of required visits. Call-outs are chargeable at the standard rate, and parts supplied at the quoted rate.
Basic+: In addition to the Basic cover, this level includes the cost of labour for call-outs during normal working hours, and a pre-booked 15-minute training session per visit.
Premium: You’ll get the benefits of Basic+ cover, whilst this will also cover the cost of parts (excluding consumables).
Premium+: As well as Premium cover, you’ll have out-of-hours call-outs included plus all consumable parts, such as batteries.
We can help you decide which maintenance package would suit your business’s needs, so you’re getting the most suitable level of cover and protection.
The type of system you have, for instance whether it is wired or wireless, will impact the frequency and intensiveness of these health checks, as wireless systems require regular battery checks and changes to prevent leakage and potential damage to the entire device.
The complexity of your system, such as the number of devices, as well as whether or not it has alarm monitoring installed, will determine the level of inspection required at each visit. Failing to have either an adequate level of protection on your site, and a suitable maintenance contract in place to keep it running smoothly, is vital to ensure round-the-clock security.
During your maintenance visits, a WFP engineer will carry out the following before issuing you with a certificate report and any recommendations to be carried out:
WFP can maintain your intruder alarm system whether or not it was initially installed by us, so there’s no need to stick with an inferior service if you’re not happy with your current provider. Plus, if you have multiple security solutions in place for your business, we can incorporate this within your maintenance package and save you the hassle of having multiple visits from various providers.
WFP specialists understand there’s no ‘one-size fits all’ maintenance, so we tailor each contract to you.
You will only receive and pay for what you want. We can visit annually or twice a year, depending on the vulnerability of your premises and your preferences.
WFP Fire & Security is a specialist in maintaining a variety of safety solutions, so you can work with the same company to maintain your fire and intruder alarms, and CCTV.
You’ll save time and money by choosing WFP as your ‘All-in-One’ provider.
WFP offers a free telephone support service for all contracted customers to help solve issues over the phone wherever possible.
You’ll save money whilst ensuring peace of mind with unlimited access to professional technical help.
Full protection – always safe and legally compliant
Less paperwork – only one contract and one renewal
One number to call – less to worry about with one trusted team
Time and energy efficient – systems can be dealt with on the same visit
Best value for money – a built-in discount with the option to pay monthly
24/7 support - expert advice on the end of the phone at no extra cost
By choosing us to install and/or maintain your commercial intruder alarm system, you are trusting competent specialists who will provide you with a reliable security solution.
Simply fill in your details below and tell us how we can help you! A member of our friendly team will call you back as soon as possible to arrange a survey of your building, which will help us understand your individual needs before quoting.
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