Video Testimonials

We serve customers in a variety of sectors, from retail stores and schools to offices and eateries. Hear from some of our loyal customers to find out how they have benefitted from using WFP for their fire and security solutions.

Very impressed with the quality of service

I recently appointed WFP to maintain the site’s fire & security systems on a new prestige office and warehouse. I have been very impressed so far with the quality of service and the professional manner in which they operate. On the basis of what I have seen so far, I would recommend WFP to any potential customers looking for a service provider.

Rob Byrne, Facilities Manager,
Peri Ltd

WFP always exceed my expectations

The communication from the office is always clear and precise, and nothing is ever too much trouble. The engineers are always a pleasure to deal with and are happy to fully explain any work which is being undertaken. Thank you, WFP.

Jacqui Goldring, Facilities and Operations Administrator,
Contechs Consulting

Gone above and beyond

We had a nightmare with our last alarm company and since being taken over by WFP with had a first class service. Being a special school it’s hard to have an engineer here during normal hours. Your company has gone above and beyond to provide this service, and taken the needs of the school into account. Thanks again!

David Poulter, Facilities Manager,
Ramsden Hall Academy

The call out time is fantastic

WFP Fire & Security offer good support and have a wide range of extensive knowledge about all products to suit the needs of a business. They have a quick response time to all queries and the call out time is fantastic.

Graham Rivers, Team Leader,
Jump Street

We have made the right decision using WFP

WFP came on site recently to upgrade our existing intruder alarm system for our building after contact with our current maintainer confirmed they were closed due to the virus.

We had an old key entry intruder alarm system with no monitoring capabilities, which was still working well, however with the Covid lockdown in place and our staff working from home, we decided we needed the ability to have access to the intruder alarm remotely.  Rather than being called out during the lockdown period, we would be able to be notified of any alarm condition and re-set, set and disarm the alarm from an app.

Having designed a system to our specific requirements, the engineers turned up on time and with everything they required to do the job. They worked extremely quickly and efficiently observing the correct social distancing guidelines. Once they were finished, they explained how to arm and disable the intruder alarm and ran a series of tests.

Everything worked as it should, explanations given were helpful and precise. We are very happy with the new installation and know we have made the right decision using WFP. We would highly recommend their services.

Maria McDonough, Office Manager,
DLA Computers

Always ensure we get the best price possible

Been using WFP for years, very helpful and good customer relations to always ensure we get the best price possible.

Ridhae Sheikh, Administrator & HR Consultant,
Beta Pharmaceuticals

Always there when I need advice

Amazing company, always go that extra mile to help. Paul is always there when I need advice or a solution to a problem. We have been using WFP for a few years now. They look after our fire alarm panel, emergency lighting, fire extinguishers and intruder alarm. Thank you so much.

Damian Spencer, Site Manager,
Baddow Hall Infant & Junior School

Always been reliable and customer based

Having been a customer of WFP for four years, their service has always been reliable and customer based. During this time several fire alarm systems have been replaced, of which WFP maintained consultation of the projects from beginning to end, ensuring customer satisfaction.

Mark Harris, Site Manager,
St Joseph's College

Provided the best equipment for the job

We were looking to upgrade our ageing CCTV system. As we have worked with WFP for several years with our fire system and have had an excellent service, we decided to consult with them for advice on our CCTV system. Once again I can only praise WFP for the service we have received.

We upgraded to an Avigilon system, which was very different to our original system and, being a computer based system, gave us much more flexibility than our old system, and was quite easy to learn. The team at WFP spent time with the entire team to ensure that everyone was conversant with the new technology, and were extremely patient, even when we asked the most obvious questions! Since the system has been installed, our entire team has realised the benefits of the system and how easy it is to use, including reviewing footage, using image recognition and exporting footage. Even to the least technical minded person, this is simple to use. Thank you to WFP for understanding our needs and provided the best equipment for the job. Would highly recommend.

Teresa Gottschalk, Operations Manager,
The Meadows Shopping Centre

Considerate, hardworking and competent

I get a lot of engineers that come onto my site and it’s very rare that I come across anyone as good as Taylor. He’s a very considerate, hardworking and competent engineer. I wish there were more engineers like him.

Kelvin Smith, Site Manager,
Orwell Park School

Would never go anywhere else

WFP Fire & Safety are an amazing company that TPSM Ltd use and would highly recommend. Great customer service, brilliant products and professional support is always a treat! Would never go anywhere else.

Ray Belcher, Managing Director,

Prompt, professional and proactive service

From our initial requirements – to put right some challenging historical problems when we moved in – through to regular maintenance, upgrades and occasional fault finding, I have always received prompt, professional and proactive service. It is great to be able to work with a company with the technical knowledge and can-do attitude like WFP to enable us to focus on our core business.

Paul Bleck, Managing Director,
Bartech Marine Engineering

They always go the extra mile

WFP currently looks after the health and safety of around 60 properties I manage, many of which have multiple services (fire alarm, emergency lights, etc.). I would not hesitate in recommending WFP to anyone looking for a health and safety provider. They always go the extra mile when carrying out the maintenance services.

Sarah McIntyre, Assistant Surveyor,
Pelham Associates

Worked with courtesy and professionalism

Can I say how impressed we are at Oak View School with regard to your engineers; when on site they have worked with courtesy and professionalism around staff and students.

Clive Turner, Premises Manager,
Oak View School

The project ran very smoothly

CTS commend WFP and, in particular, the project Manager, Scott Wright, for the works recently completed at Condor House, St Paul’s Churchyard. The project to replace the entire fire alarm and public address systems had many challenges, the way WFP planned the works and then implemented the program meant that the project ran very smoothly. Any issues that arose during the project were addressed very quickly. Information was communicated concisely and promptly, disruption to the building occupiers was minimal; in fact, people hardly noticed the works. These large building fire alarm replacements are never easy, but Scott and WFP made it look so. We would recommend.

Steve Robins, Director,
Combined Technical Solutions

Gone above and beyond my expectations

The communication with the WFP office is brilliant and the engineers themselves are highly explanatory, and have gone above and beyond my expectations!

Lynne Leather, Operations Manager,
APC Solutions UK

Always come back to me without delay

I am very happy with the service we receive from WFP. They are very consistent, reliable and always come back to me without delay with solutions to my problems. When I need someone on the end of the line to talk me through a problem, this is never a problem for them.

Wendy Evans, Facilities Manager,
Visteon Engineering Services

On time and under the budget

We are pleased with the fire and security modification work that you carried out for us in our new extension at Laindon Park Primary, especially when you worked closely with our builders to deliver your part of the project on time and under the budget. We would be happy to recommend you to other schools.

Dawn Hodgson, Business Manager,
Laindon Park Primary School

The 24/7 support line is great

I approached WFP to see if they would like to put in a tender to service and maintain our systems throughout Essex. I was looking for one company who is certified to look after our fire and security systems, rather than have different contractors, as it just makes it all that simpler.

My initial thoughts were that all the staff were very professional, polite and knowledgeable. They provided us with best value, in terms of cost and service, and continue to do so. I am very impressed with WFP and the team. The 24/7 support line is great in case of any emergencies, and the service desk staff are very polite and really helpful.”

David Murdoch, Facilities Manager,
Essex Wildlife Trust

Happy to recommend them

WFP have serviced and maintained our fire detection and alarm system effectively and efficiently for some time now. Happy to recommend them.

Dave Collier, Operations Manager,
St John's Church

Resourceful and committed to achieving our aims

WFP Fire & Security upgraded our development’s fire cover. This involved installing equipment in occupied properties. They have previously accessed 578 units. Throughout this period we have not received any adverse comments, which is testament to the company’s capabilities and their employees’ abilities. They have proved resourceful and committed to achieving our aims.

Rory O’Donnell, Site Manager,
Property Developer

Out-of-hours service is first-class

WFP have been servicing Purleigh School for the past 10 years. Within those 10 years they have delivered a 5-star service in all areas from servicing equipment, receiving quotes to getting advice from the office staff. We now have them working in other schools within our academy as well.

Their out-of-hours service is first class, with a fast response to any fault. With WFP, you get more than your service agreement is worth; with them you will get value for money and peace of mind knowing you’re covered for any issue. All the staff are very friendly and specialise in all areas.

Karl Davis, Site Manager,
Purleigh Primary School

Reliable, hardworking engineers that care

Working with you and the wider WFP team has been nothing but fantastic. Knowing you have reliable, hardworking engineers that care is definitely a benefit and it shows from the moment you meet or speak with WFP staff. Thanks for all the support!

Andy Pay, Centre Manager,
Knightswick Shopping Centre
  • Areas we cover

    WFP Fire & Security serves businesses and commercial premises within Essex, London and the Home Counties across East Anglia and the South East of England.

    With our hometown being in Stock, Essex, we’re perfectly positioned for our customers based in areas such as Suffolk, Norfolk, Cambridgeshire, Hertfordshire and Central London. For the right project, we will cover further afield. Get in touch today to find out if we cover your location.

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