Video Testimonials

We serve customers in a variety of sectors, from retail stores and schools to offices and eateries. Hear from some of our loyal customers to find out how they have benefitted from using WFP for their fire and security solutions.

Exceeded all my expectations in terms of service and pricing

The Team at WFP are amazing, super friendly, always willing to help and on the ball when it comes to diary management. As a property manager who manages a huge portfolio that is definitely super helpful to know the team will always remind me when service appointment are due.

Working with bigger Fire Security Companies as well, which is always a struggle, I can most definitely say WFP have exceeded all my expectations in terms of service and pricing. Having worked with Samantha Cook and Victoria Law for the best part of 2 years it has been an absolute delight. Thank you to the entire team at WFP for all your hard and professional work. I can highly recommend them.

Janine Ford, Property Manager,
Haus Block Management

First-class customer service

Many thanks for the installation of the EV chargers at our office. Alan was brilliant from start to finish, he has gone out of his way to get the EVBox working. He even found out a problem that EVBox didn’t know they had. Really pleased with every thing they have done!

Matt Ager, Managing Director,
Double L Ltd

First-class customer service

First-class customer service and delivery, would happily recommend WFP’s services.

Kevin Pogson, Managing Director,
Double L Ltd

They are professionals

I received an advert type email from WFP and decided to give them ago. I was pleased with their communication from day one and they answered my queries they sent me quotes to which I agreed and they carried out the works to my satisfaction. They provided good customer service that used to be around. I found the admin team and engineers to be professional.

Felicia Adeyinka, Manager,
Jack and Jill Nursery

Fantastic quality work in the installation

A great and helpful team who assisted us in the middle of the cladding crisis sweeping the nation. As lay people thrust into the fire safety world, WFP helped us each step of the way. All of the team are professional and approachable, with fantastic quality work in the installation (both the common areas and the wireless devices in apartments). Swift and responsive – even with the difficulty that comes with attempting to access 127 different apartments! Thank you for helping us!

Peter Tolson, Leaseholder,
High-Rise Building

100% professional, approachable and friendly

WFP Fire & Security have been amazing throughout the quotation process to install a common fire alarm in our apartment block. All of the team have been 100% professional, approachable and friendly. Any queries have received a prompt and efficient response. Thank you for providing such a great service.

Helen Jarvis, Leaseholder & Member of UK Cladding Group,
High-Rise Building

Personal service and good quality, value for money work

Tabor Academy has been engaged with WFP for the last 7 years. They are a very professional company that care for their clients. We use them for servicing of our intruder alarm, fire alarm, CCTV, emergency lighting, and fire extinguishers. The work they carry out is of a high standard and they are also great problem solvers and give friendly advice over the phone and will respond quickly if the need arises. I would not hesitate to recommend their services to other schools or organizations. A pleasure to do business with.

David Wiles, Estates Manager,
Tabor Academy

Personal service and good quality, value for money work

WFP have worked with me at Backhouse Solicitors since 2015 when we moved to Duke Street in Chelmsford and needed a new intruder alarm system. The old system was replaced with a much better one, and WFP also looked after our fire extinguisher and fire alarm maintenance for five years.

The team are always friendly and helpful and we received an excellent service during that time, so when we moved to new, larger offices in 2020 we didn’t think twice about asking Paul and the team for help. We knew that WFP had opened an electrical division which was great timing for us. Since buying our building, WFP have …. wait for it …..

  • Tested and upgraded the building electrics
  • Replaced the old lighting with new LED lights
  • Upgraded all the heaters to modern, more efficient units
  • Installed a complete Cat 6 data network
  • Tested and commissioned the fire alarm system
  • Arranged the fire safety report
  • Replaced the fire extinguishers
  • Installed a fantastic new intruder alarm that we can monitor remotely
  • Last but not least, installed an all singing, all dancing CCTV system

Phew! Scott and Alan have been fantastic managing the projects, taking time to understand what we needed and making sure the work was completed to a high standard. I would recommend that anyone needing electrical, fire or security work get in touch with WFP for a personal service and good quality, value for money work.

Ben Backhouse, Chief Financial Officer,
Backhouse Solicitors

Very knowledgeable of fire safety issues

I started working with Paul on a number of high rise residential buildings and found him to be very knowledgeable of fire safety issues and would not hesitate to recommend him for any fire and security projects.

Simon Applegate, Technical Partner,
TFT Consultants

They do what they say they will

Approachable, knowledgeable and committed people. They do just what they say they will and treat customers properly – very impressive.

David Bateman, Leaseholder & Member of UK Cladding Group,
High-Rise Building

Responsive and well organised

My company have been using WFP Fire & Security for several years now. We are very happy with the service they provide, they are responsive and well organised. Highly recommend them.

Lesley West, Company Secretary,
T Rippon Estates Limited

Informative, friendly and really helpful

Engineers that attended was informative, friendly and really helpful. They talked me through how to fix certain things and were responsive to questions & lovely customer service from the office side.

Jessie Sayce, Facilities Manager,
The Limes Community & Children's Centre

Resolved the issue within hours

Our alarm activated while we were away after which we had to leave the alarm inactive, which was of a concern. After contacting WFP’s service department they reacted immediately to help and resolved the issue within hours. A fantastic service; I would like to thank WFP and, in particular, to Barry Leeds your Technical Director.

Gerald Barnett, Owner,
Private residence

Knowing their speedy time response we can now safely rely on WFP

WFP are professional, helpful and provide a great service. I worked with WFP in 2014/15 and have been in contact over the years, finally in 2020 we secured a contract for our fire alarm and emergency lighting testing & maintenance, having secured the contract and knowing their speedy time response we can now safely rely on WFP to be involved in further works such as access control and intruder alarms.

Sam Petherbridge, Premises Manager,
The King John School

Very impressed with the quality of service

I recently appointed WFP to maintain the site’s fire & security systems on a new prestige office and warehouse. I have been very impressed so far with the quality of service and the professional manner in which they operate. On the basis of what I have seen so far, I would recommend WFP to any potential customers looking for a service provider.

Rob Byrne, Facilities Manager,
Peri Ltd

WFP always exceed my expectations

The communication from the office is always clear and precise, and nothing is ever too much trouble. The engineers are always a pleasure to deal with and are happy to fully explain any work which is being undertaken. Thank you, WFP.

Jacqui Goldring, Facilities and Operations Administrator,
Contechs Consulting

Gone above and beyond

We had a nightmare with our last alarm company and since being taken over by WFP with had a first class service. Being a special school it’s hard to have an engineer here during normal hours. Your company has gone above and beyond to provide this service, and taken the needs of the school into account. Thanks again!

David Poulter, Facilities Manager,
Ramsden Hall Academy

The call out time is fantastic

WFP Fire & Security offer good support and have a wide range of extensive knowledge about all products to suit the needs of a business. They have a quick response time to all queries and the call out time is fantastic.

Graham Rivers, Team Leader,
Jump Street

We have made the right decision using WFP

WFP came on site recently to upgrade our existing intruder alarm system for our building after contact with our current maintainer confirmed they were closed due to the virus.

We had an old key entry intruder alarm system with no monitoring capabilities, which was still working well, however with the Covid lockdown in place and our staff working from home, we decided we needed the ability to have access to the intruder alarm remotely.  Rather than being called out during the lockdown period, we would be able to be notified of any alarm condition and re-set, set and disarm the alarm from an app.

Having designed a system to our specific requirements, the engineers turned up on time and with everything they required to do the job. They worked extremely quickly and efficiently observing the correct social distancing guidelines. Once they were finished, they explained how to arm and disable the intruder alarm and ran a series of tests.

Everything worked as it should, explanations given were helpful and precise. We are very happy with the new installation and know we have made the right decision using WFP. We would highly recommend their services.

Maria McDonough, Office Manager,
DLA Computers

Always ensure we get the best price possible

Been using WFP for years, very helpful and good customer relations to always ensure we get the best price possible.

Ridhae Sheikh, Administrator & HR Consultant,
Beta Pharmaceuticals

Always there when I need advice

Amazing company, always go that extra mile to help. Paul is always there when I need advice or a solution to a problem. We have been using WFP for a few years now. They look after our fire alarm panel, emergency lighting, fire extinguishers and intruder alarm. Thank you so much.

Damian Spencer, Site Manager,
Baddow Hall Infant & Junior School

Always been reliable and customer based

Having been a customer of WFP for four years, their service has always been reliable and customer based. During this time several fire alarm systems have been replaced, of which WFP maintained consultation of the projects from beginning to end, ensuring customer satisfaction.

Mark Harris, Site Manager,
St Joseph's College

Provided the best equipment for the job

We were looking to upgrade our ageing CCTV system. As we have worked with WFP for several years with our fire system and have had an excellent service, we decided to consult with them for advice on our CCTV system. Once again I can only praise WFP for the service we have received.

We upgraded to an Avigilon system, which was very different to our original system and, being a computer based system, gave us much more flexibility than our old system, and was quite easy to learn. The team at WFP spent time with the entire team to ensure that everyone was conversant with the new technology, and were extremely patient, even when we asked the most obvious questions! Since the system has been installed, our entire team has realised the benefits of the system and how easy it is to use, including reviewing footage, using image recognition and exporting footage. Even to the least technical minded person, this is simple to use. Thank you to WFP for understanding our needs and provided the best equipment for the job. Would highly recommend.

Teresa Gottschalk, Operations Manager,
The Meadows Shopping Centre

Considerate, hardworking and competent

I get a lot of engineers that come onto my site and it’s very rare that I come across anyone as good as Taylor. He’s a very considerate, hardworking and competent engineer. I wish there were more engineers like him.

Kelvin Smith, Site Manager,
Orwell Park School

Would never go anywhere else

WFP Fire & Safety are an amazing company that TPSM Ltd use and would highly recommend. Great customer service, brilliant products and professional support is always a treat! Would never go anywhere else.

Ray Belcher, Managing Director,

Prompt, professional and proactive service

From our initial requirements – to put right some challenging historical problems when we moved in – through to regular maintenance, upgrades and occasional fault finding, I have always received prompt, professional and proactive service. It is great to be able to work with a company with the technical knowledge and can-do attitude like WFP to enable us to focus on our core business.

Paul Bleck, Managing Director,
Bartech Marine Engineering

They always go the extra mile

WFP currently looks after the health and safety of around 60 properties I manage, many of which have multiple services (fire alarm, emergency lights, etc.). I would not hesitate in recommending WFP to anyone looking for a health and safety provider. They always go the extra mile when carrying out the maintenance services.

Sarah McIntyre, Assistant Surveyor,
Pelham Associates

Worked with courtesy and professionalism

Can I say how impressed we are at Oak View School with regard to your engineers; when on site they have worked with courtesy and professionalism around staff and students.

Clive Turner, Premises Manager,
Oak View School

The project ran very smoothly

CTS commend WFP and, in particular, the project Manager, Scott Wright, for the works recently completed at Condor House, St Paul’s Churchyard. The project to replace the entire fire alarm and public address systems had many challenges, the way WFP planned the works and then implemented the program meant that the project ran very smoothly. Any issues that arose during the project were addressed very quickly. Information was communicated concisely and promptly, disruption to the building occupiers was minimal; in fact, people hardly noticed the works. These large building fire alarm replacements are never easy, but Scott and WFP made it look so. We would recommend.

Steve Robins, Director,
Combined Technical Solutions

Gone above and beyond my expectations

The communication with the WFP office is brilliant and the engineers themselves are highly explanatory, and have gone above and beyond my expectations!

Lynne Leather, Operations Manager,
APC Solutions UK

Always come back to me without delay

I am very happy with the service we receive from WFP. They are very consistent, reliable and always come back to me without delay with solutions to my problems. When I need someone on the end of the line to talk me through a problem, this is never a problem for them.

Wendy Evans, Facilities Manager,
Visteon Engineering Services

On time and under the budget

We are pleased with the fire and security modification work that you carried out for us in our new extension at Laindon Park Primary, especially when you worked closely with our builders to deliver your part of the project on time and under the budget. We would be happy to recommend you to other schools.

Dawn Hodgson, Business Manager,
Laindon Park Primary School

The 24/7 support line is great

I approached WFP to see if they would like to put in a tender to service and maintain our systems throughout Essex. I was looking for one company who is certified to look after our fire and security systems, rather than have different contractors, as it just makes it all that simpler.

My initial thoughts were that all the staff were very professional, polite and knowledgeable. They provided us with best value, in terms of cost and service, and continue to do so. I am very impressed with WFP and the team. The 24/7 support line is great in case of any emergencies, and the service desk staff are very polite and really helpful.”

David Murdoch, Facilities Manager,
Essex Wildlife Trust

Happy to recommend them

WFP have serviced and maintained our fire detection and alarm system effectively and efficiently for some time now. Happy to recommend them.

Dave Collier, Operations Manager,
St John's Church

Resourceful and committed to achieving our aims

WFP Fire & Security upgraded our development’s fire cover. This involved installing equipment in occupied properties. They have previously accessed 578 units. Throughout this period we have not received any adverse comments, which is testament to the company’s capabilities and their employees’ abilities. They have proved resourceful and committed to achieving our aims.

Rory O’Donnell, Site Manager,
Property Developer

Out-of-hours service is first-class

WFP have been servicing Purleigh School for the past 10 years. Within those 10 years they have delivered a 5-star service in all areas from servicing equipment, receiving quotes to getting advice from the office staff. We now have them working in other schools within our academy as well.

Their out-of-hours service is first class, with a fast response to any fault. With WFP, you get more than your service agreement is worth; with them you will get value for money and peace of mind knowing you’re covered for any issue. All the staff are very friendly and specialise in all areas.

Karl Davis, Site Manager,
Purleigh Primary School

Reliable, hardworking engineers that care

Working with you and the wider WFP team has been nothing but fantastic. Knowing you have reliable, hardworking engineers that care is definitely a benefit and it shows from the moment you meet or speak with WFP staff. Thanks for all the support!

Andy Pay, Centre Manager,
Knightswick Shopping Centre
  • Areas we cover

    WFP Fire & Security serves businesses and commercial premises within Essex, London and the Home Counties across East Anglia and the South East of England.

    With our hometown being in Stock, Essex, we’re perfectly positioned for our customers based in areas such as Suffolk, Norfolk, Cambridgeshire, Hertfordshire and Central London. For the right project, we will cover further afield. Get in touch today to find out if we cover your location.

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