• WHY SERVICE MY CCTV?

    • You run a large (or multiple) premises which have a large volume of CCTV cameras.
    • You would like to service your existing cameras (not installed by WFP) to extend their life before a replacement is needed.
    • Your current playback is blurry or you have cameras which appear faulty, and would now like this fixed and annual servicing in place to prevent future inefficiency.  
    • You have a number of cameras located outside of your building, which require regular servicing due to potential climactic wear-and-tear.

    WFP offers annual health checks (or more frequent if your business requires it) to make sure you’re getting the best out of your system all-year-round. If you already have a system in place then we can help maintain this for you and carry out any necessary repairs. If you have a maintenance contract with us, you’ll also benefit from 24-hour telephone support.

  • SECURE YOUR PREMISES WITH:

    • A reliable CCTV system, installed by a professional, reputable company.
    • Annual servicing/maintenance to clean and examine your CCTV cameras for maximum efficiency, and to carry out any necessary repairs.
    • Staff who feel confident using the computer software or mobile app (if applicable) to play back recordings and access footage on-the-go.
    • A CCTV system as an addition to an intruder security alarm system to further secure your premises.
  • CCTV MAINTENANCE EXPLAINED:

    Servicing your CCTV system is as important as installing it correctly in the first place, so as to catch any faults, carry out any necessary repairs and ensure it’s all in ticking order, providing you with peace of mind that your building is as secure as it can be.

    WFP engineers are used to maintaining CCTV cameras for a variety of businesses, and can also maintain your other security solutions (such as your fire and intruder alarms) during the same visit, saving you both time and money.

    Your CCTV Maintenance Visit Will Include:

    • Examining the robustness of cabling, batteries and power supplies.
    • Checking the quality of recorded footage in day and night modes.
    • Cleaning all lenses and checking all seals on equipment.
    • Helping you understand how to extract recorded data.
    • Inspecting equipment for wear-and-tear or damage.
    • Ensuring regular back-ups are in place.
  • WFP’s Maintenance Packages:

    We offer 24/7 telephone support to all of our customers, in addition to one of the following maintenance packages:

    Basic: For simple compliance with industry standards, you’ll get statutory maintenance carried out over the minimum number of required visits. Call-outs are chargeable at the standard rate, and parts supplied at the quoted rate.

    Basic+: In addition to the Basic cover, this level includes the cost of labour for call-outs during normal working hours, and a pre-booked 15-minute training session per visit.

    Premium: You’ll get the benefits of Basic+ cover, whilst this will also cover the cost of parts (excluding consumables).

    Premium+: As well as Premium cover, you’ll have out-of-hours call-outs included plus all consumable parts, such as batteries.

    We can help you decide which maintenance package would suit your business’s needs, so you’re getting the most suitable level of cover and protection.

  • ASK US today ABOUT PAY-MONTHLY OPTIONS!

    Get a quote

    HOW CAN WFP SOLVE YOUR PROBLEMS?

     

    WFP will service and maintain your existing system to prolong its life, unless extensive repairs are required and it would be cheaper and/or more efficient to replace the system.

    You can trust the expertise of WFP’s engineers to get the best out of your surveillance solution.

    Our specialists will check all of your cameras, but if you need advice between service visits, WFP offers free telephone support.

    You will save on the cost of replacing cameras with regular servicing, and you’ll save further by not paying for a call-out for queries that can be solved remotely.

    WFP engineers want you to feel confident using your software to view recorded and live footage, and will help you understand how to use it.

    You’ll be working with a company that really cares about delivering an efficient service and a system you can rely on for peace of mind.

    The All-in-One Solution

    Do you have multiple fire detection and safety solutions in place? Perhaps you have an intruder alarm, a fire detection alarm system and CCTV within your building? We offer a comprehensive All-in-One service, which we tailor to the products and systems you have in place.

    How your business could benefit from an All-in-One Service:

    • WFP Bullet Full protection – always safe and legally compliant

    • WFP Bullet Less paperwork – only one contract and one renewal

    • WFP Bullet One number to call – less to worry about with one trusted team

    • WFP Bullet Time and energy efficient – systems can be dealt with on the same visit

    • WFP Bullet Best value for money – a built-in discount with the option to pay monthly

    • WFP Bullet 24/7 support - expert advice on the end of the phone at no extra cost

    Get an All-in-One Quote

    SSAIB Security Accreditation

    This SSAIB (Security Systems and Alarms Inspection Board) accreditation demonstrates that WFP Fire & Security is independently audited by the leading certification body for security system services.

    By choosing us to install and/or maintain your commercial intruder alarm system, you are trusting competent specialists who will provide you with a reliable security solution.

    • Areas we cover

      WFP Fire & Security is based in Stock, Essex, and provides professional fire and security system services for commercial properties and professional businesses.

      WFP serves Essex, London and the Home Counties, covering the majority of South East England. For the right project, WFP will cover further afield. Get in touch today to find out if we cover your location.

    Get in touch

    Book your survey

    Contact us today to book your survey or to find out more about how we can help protect your business. Whether you’re looking for a repair, upgrade, installation or maintenance provider, we look forward to showing you what WFP can do. Simply fill out this contact form and we’ll be in touch as soon as possible.

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