About WFP | Find Out What Makes WFP Different & Why Choose WFP?

Our Ethos

Since 2003, we’ve been building relationships with businesses across the South East, ensuring their commercial premises are both safe and legally compliant. With customers ranging from schools, retail stores and restaurants to offices, facilities management companies and electrical contractors, our aim remains the same: provide honest, knowledgeable advice and a personable, professional service.

Whether you’re after a fire or security solution for your business – be it a trusted maintenance team for your fire alarm, monitoring for your intruder alarm, or a new CCTV installation for your building, or even an All-in-One service – our team of professionals provide protection you can count on.

No two buildings are the same, and therefore no two buildings’ needs and requirements are the same. Each service you receive from WFP is tailored and designed to fit to your schedule, not ours. Our business is ensuring your business is protected, so you can get back to doing what you do best with complete peace of mind.

Our ethos is made up of three core values:

W

Wisdom

Sharing our years of knowledge and expertise with you

We are BAFE certified and SSAIB accredited, so you can be sure that you’re in safe hands. Our team of engineers are expertly trained and take pride in helping our customers understand how their system works.
F

Fairness

Building our relationships through honesty and transparency

We quote based on what your commercial building’s needs are, not what they ought to be. Wherever possible, we also try to resolve issues over the phone, saving you the cost of an engineer’s visit.
P

Professionalism

Maintaining a personable approach with our first-class service

Our team are trained in customer service and genuinely care about providing a service that you’re happy with, and which suits the needs and requirements of your business.

Meet our award-winning team:

The team in the office The team on the ground

Paul F

Managing Director

Barry

Technical Director

Vicki

Operations Manager

Julia

Accountant

Scott

Contracts Manager

Ollie

Design Estimator

David

Business Development

Verity

Marketing Coordinatior

Sarah

Service Desk Administrator

Sam

Service Desk Administrator

Ellie

Service Desk Administrator

Alley

Service Desk and Projects Administrator

Lee M

Engineer

Tom

Engineer

George

Engineer

Paul B

Engineer

Do you fancy joining the WFP Family?

We’re always on the look-out for new talent to join our team.

WFP Fire & Security won ‘Employer of the Year 2018’ at the FSB East of England Awards for the support and training the team receives. If, like us, you’re motivated, ambitious and believe in the importance of customer service, then we’d love to hear from you. Take a look at the jobs we currently have available.

Join the Team

Help & Advice

Check out our technical tips and safety advice to make sure you’re getting the best out of your fire and security strategies.

Read more

Areas we cover

WFP Fire & Security serves businesses and commercial premises within Essex, London and the Home Counties across East Anglia and the South East of England.

With our hometown being in Stock, Essex, we’re perfectly positioned for our customers based in areas such as Suffolk, Norfolk, Cambridgeshire, Hertfordshire and Central London. For the right project, we will cover further afield. Get in touch today to find out if we cover your location.

Get in touch

Google Rating

4.9

Based on 34 reviews

WFP Fire & Security

4.9

Maria McDonough

15:16 05 May 20

WFP Fire & Security came on site recently to upgrade our existing intruder alarm system for our building after contact with our current maintainer confirmed they were closed due to the virus.We had an old key entry intruder alarm system with no monitoring capabilities, which was still working well, however with the Covid Lockdown in place and our staff working from home, we decided we needed the ability to have access to the intruder alarm remotely. Rather than being called out during the Lockdown period we would be able to be notified of any alarm condition and re-set, set and disarm the alarm from an app. Having designed a system to our specific requirements, the engineers turned up on time and with everything they required to do the job. They worked extremely quickly and efficiently observing the correct social distancing guidelines. Once they were finished, they explained how to arm and disable the intruder alarm and ran a series of tests. Everything worked as it should, explanations given were helpful and precise. We are very happy with the new installation and know we have made the right decision using WFP.We would highly recommend their services.

Marcella Mastantuono

11:10 19 Feb 20

John Gardiner

16:15 14 Feb 20

ELAINE MCMANUS

07:32 22 Jan 20

Adam Sheppard

11:41 15 Jan 20

Highly recommend - they go the extra mile to help!

David Musk

09:05 08 Jan 20

WFP are a professional team to work with.Securityleasing always receive the information we need when arranging leasing for their customers.

Dave Collier

12:15 05 Dec 19

WFP have serviced and maintained our fire detection and alarm system effectively and efficiently for some time now. Happy to recommend them.

Hayley Marples

11:27 18 Sep 19

Rob Fowler

13:50 10 Sep 19

Very helpful and knowledgeable

W H

17:32 03 Sep 19

Hello All, I've been dealing with WFP for just over a year and I must say top quality service and our last engineer Mr O'Neil went the extra mile without being asked. Thank You

Jimmy Allan

11:12 27 Aug 19

Mike is an efficient and friendly engineer

Claire Wright

14:08 21 Aug 19

WFP have friendly and very knowledgeable staff. They are also very Quick and efficient in there work.

Ray Belcher

15:02 19 Aug 19

WFP Fire & Safety are an amazing company that TPSM Ltd use and would highly recommend. Great customer service, brilliant products and professional support is always a treat! Would never go anywhere else.

micky moo

20:54 31 Jul 19

Great company

David Poulter

14:04 06 Mar 19

A big thank you to WFP.We had a nightmare with our last company and since being taken over by WFP we have had a first class service.Being a special school it’s hard to have an engineer here during normal hours.Your company has gone above and beyond to provide this service and taken the needs of the school into account.Thanks again David Poulter Ramsden Hall Academy.

Damo Spencer

13:29 27 Feb 19

Amazing company, always go that extra mile to help, Paul is always there when i need advise or a solution to a problem. We have been using WFP for a few years now, they look after out fire alarm panel, emergency lighting, fire extinguishers and intruder alarm. Thank you so much.

Ridhae Sheikh

14:09 18 Oct 18

Been using WFP for years, very helpful and good customer relations, to always ensure we got the best price possible.

Catherine Marley

09:11 31 Jul 18

I have been helping Paul with recruitment for almost 2 years now. He is very passionate about his business and the service that he provides to his customers. Because of this, Paul is always very keen to match potential employees with the company's culture and values. Paul is very fair with his employees, treats them with respect and operates a very open communication policy within the business - he involves everyone before making a decision that effects the team. I have spoken with many people within Paul's team and I have yet to hear that anyone is unhappy at work - they all speak very highly of the company and of Paul as a boss. He is also super easy to deal with as a client - always a friendly voice at the end of the phone! I always enjoy filling roles for WFP!

Nadine Dudman

19:37 07 Jul 18

I've been working with WFP (Wire Free Protection) for around 4 years now. I've found them to have an excellent eye for detail which is exactly what you need when having fire & security assessments.I feel very comfortable working with all staff & trust them implicitly - they are reliable, honest, trustworthy & most importantly compliant with all the latest regulations.Keep up the good work WFP :-)

Dave Murdoch

15:01 15 Jun 18

Towards the end of last year I was looking to change fire and security contractors so got in contact with WFP from the start of the process all the way till now, the staff at WFP have been most friendly and helpful. They came in best value and fitted the bill as to what I was looking for. They now currently maintain our fire and security systems across Essex. So far everything has gone smoothly with no problems, I was a bit sceptical at first like I always am with new suppliers but my mind was at ease very quickly .So far they have been very trustworthy, very professional and really helpful .If you are looking for a fire and security firm to either install or maintain systems I cannot recommend the WFP team enough. Keep up the good work. Dave

Tom Patel

10:07 15 Jun 18

Teresa Gottschalk

16:02 14 Jun 18

We were looking to upgrade our ageing CCTV system. As we have worked with WFP for several years with our fire system and have had an excellent service, we decided to consult with them for advice on our CCTV system. Once again I can only praise WFP for the service we have received. We upgraded to an Avigilon system, which was very different to our original system and being a computer based system, gave us much more flexibility than our old system and is quite easy to learn. The team at WFP spent time with the entire team to ensure that everyone was conversant with the new technology, and were extremely patient, even when we asked the most obvious questions!Since the system has been installed, our entire team have realised the benefits of the system and how easy it is to use, including review footage, use image recognition and export footage. Even to the least technical minded person, this is simple to use. Thank you to WFP for understanding our needs and provided the best equipment for the job. Would highly recommend.

Vincenzo Naddeo

23:04 08 May 18

The van driver “DG66MWP” is very dangerous

The Son Of Thom

17:18 17 Apr 18

Excellent business, Paul and his team are brilliant. Would highly recommend.

karl davis

16:49 28 Mar 18

We at Purleigh school have been using WFP for the past 10 years. There customer service is outstanding. There technical support team are the best. If you need a fire and security team this is the one for. I would give 10 stars if I could.

Ozan Gurler

08:58 21 Mar 18

Positive experience.Polite and knowledgeable staff, would recommend.

John Ridpath

15:01 22 Feb 18

chrissy gillespie

14:11 19 Jan 18

Great, reliable and friendly service every time. Staff at WFP are always very accommodating and helpful and make sure that everything is done very thoroughly. Would recommend to friends and family. Thank you WFP!

Stephen Wilkes

14:30 09 Oct 17

When dealing with fire ans security you need to really trust the people you use. Paul and his team have a great setup and I feel that they are really committed to providing excellent customer service.

Dan Woodruff

13:14 06 Oct 17

WFP is a business that really cares about the quality of their work, as well as the needs of their customers. They have real expertise in fire and security systems for all types of businesses, and their advice is always sensible and practical.

Paul Bleck

08:59 28 Sep 17

From our initial requirements, to put right some challenging historical problems when we moved in, through to the regular maintenance, upgrades and occasional fault finding, I have always received prompt, professional and proactive service. WFP Fire and Security have supported us since 2012 and look forward to this continuing.

Lynne Leather

15:34 26 Sep 17

We had an extra control pad installed. The two guys who came were really lovely.

Dan Steptoe-Thompson

15:04 22 Sep 17

Sue Patel

11:04 11 Feb 16

WFP have been the Meadows Shopping Centre's fire alarm contractor for over 11 years. In that time, WFP have been proactive in maintaining and enhancing our bespoke installation,giving us ultimate peace of mind in all areas of fire safety and compliance. The customer service we have received is second to none and has exceeded expectations on many occasions. So much so, that I could not consider using another contractor!Thank you for working with us and taking the time to get to know us and our needs!

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