About Us

Objectives

• We believe in and strive to be the best in our business
• We do our best for our customers and aim to positively impress you
• We listen to you and after understanding your requirements offer sound advice
• We want your opinion of our performance and constantly strive to improve our goods and services accordingly
• We invest in our people, in training, both technically and in customer focus skills

Quality

Reassurance

• £10M professional insurance & £10M public liability cover (see the link below for details)
• Do not quibble over warranty items and work with our customers to be reasonable at all times
• Don’t tie you in to using us, we want to win your business honestly
• Professional manufacturers equipment
  
• CRB checked and technically trained engineers.

Long Term

• We offer a discount scheme for the first year of maintenance on systems installed by us;
• We want to work with our customers and include cost effective leasing within our purchase options;
• We have many satisfied customers who use us time and again

Summary

WFP (Fire & Security) is a business offering a range of products and services, including fire and security solutions, design, emergency lighting, service, maintenance, and wire-free products. We  specialise in radio fire alarms and have a track record in putting right the mistakes of other less experienced radio installers.

We can offer design solutions for any type of building, supply, install and commission any type of fire protection product, protecting both property and personnel.

WFP has a wide range of maintenance customers, taking care of establishments such as schools and colleges, hotels, offices, restaurants, holiday and leisure centres and places of worship.

The strength of our business lies in our commitment to our customers, and in helping them decide just what their premises require; customers as diverse as public authorities, proprietors of industrial and retail premises, commercial landlords, facility management companies and private owner/occupiers.

Customer feedback

We take our customers’ concerns extremely seriously, actively encouraging our customers to tell us how they feel about our service, good or bad. So please feel free to contact me with regard to any aspect of our products and services. You can call me in the office on 0845 481 0307 or drop an email to: feedback@w-fp.co.uk

Paul Field – Managing Director

Links